Fongo not working This forum includes information and tips on all of those offerings. 10 Please advise. Factory Reset Fongo Home Phone Grandstream HT-701; Factory Reset Fongo Home Phone Grandstream HT-801; How To Do A Factory Reset on a Fongo Home Phone Adapter; Apartment Door Buzzers, Entry Systems and Security Systems; Block phone numbers; Improve Fongo Home Phone Audio Quality; Cannot log in to Fongo Mobile with Fongo Home Phone credentials I just downloaded Dell Voice on my new Dell Vostro V131. Apr 26, 2010 · voip4. Thank you. I followed the instructions from the online support. 1. 168. Please fix ASAP, thanks! Since yesterday my phone stop working. ca to voip2. It just doesn't work so far. Apr 26, 2010 · Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Nov 9, 2009 · Fongo Community Forums. I would have to hard reset the device in order for it to work again. Aug 1, 2022 · Fongo sim card not working. Post questions on the forums so that others may learn from responses or assist you. Checking the Grandstream HT801, only the Power light is on. The Belkin is set to 192. B1 Nov 5, 2024 · Anyone having issues in the Vancouver area getting Fongo to work on cellular data? I recently upgraded from an iPhone 12 pro max to an iPhone 16 pro, and Fongo is the only app not working right. FONGO service could not connect (actually any app requiring data did not work). DTMF using the Softphone does work. It does not help that you have a SPA2102, one of the more problematic ATA devices when not configured properly! You got duff gear. I have been having problems recently as the phone stops working Nov 27, 2021 · Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. But once in a while the phone would not ring again. 3. I have just received my SIP credentials today for a new number but the name display is not working for Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Also, none of the volunteer moderators here work for Fongo. numbers do not punch out when I click on the Fongo Community Forums • View topic - Dialpad - not working Fongo Community Forums Feb 23, 2013 · Hi guys, i am using my number with elastix pbx with IVR menu for 2 weeks it stoped working. This evening (29/01/2019), the android app stopped working properly. i have four May 16, 2014 · Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. However, the HT-801 keeps signaling (the blue phone icon flashes slowly) that Fongo has a voice message. Mar 18, 2012 · hi there, my freephoneline is not working again this morning, i can dial out but all incoming call is automatically forwarded into freephoneline voice box without ring. Mar 1, 2010 · Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members. 95/mo I just noticed that DTMF is not working properly using my ATA. 6(LS)/3. Porting the old number and setup went smoothly. I'm on Telus Fibre home internet and a Telus cell plan. Dec 26, 2018 · The combination of username/password in working on Fongo website but not on mobile application (see above). Follow me not working Post by mixmastermark » Wed Jul 06, 2011 5:58 pm I recently got a new Telus cell and changed my follow me settings to reflect that number. I'm 99% certain Whatsapp allows you to verify with a phone call which WILL work with Fongo. numbers do not punch out when I click on the digits). 10. Note that your specific services may vary based on the specific Fongo product that you're using. 711u codec, and not very well. The devices will be setup specifically to work on the Fongo Works system, so if there are features your phone has that are not compatible with Fongo Works, they will be disabled. ROGERS signal was strong but no data connection. Feb 8, 2019 · I'm 99% certain Whatsapp allows you to verify with a phone call which WILL work with Fongo. fongo. But when I am trying to make a call I get the following message : "Error Retrieving Rate" and "Call Failed : Call can not be completed, you do not have an active Fongo connection". Fongo Support staff is not obligated to respond here, and there's no guarantee forum posts are read by staff. "Make a Test Call" on the Fongo app also says, "Your account balance is insufficient to place your call to that destination". I am able to connect to the app (through my account). The rest is not on. Hello It seems that since last 3 days my caller ID is not working meaning I can not see the numbers when others calling me, any help is Fongo Community Forums • View topic - [Resolved] Caller ID not working Hello It seems that since last 3 days my caller ID is not working meaning I can not see the numbers when others calling me, any help is Fongo Community Forums • View topic - [Resolved] Caller ID not working Mar 29, 2023 · Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members. APN Instructions for Android. ca Computer OS: Windows 7/ Windows XP/Windows Vista May 10, 2022 · Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. If you are seeing a Fongo Connection Failed message when launching Fongo Mobile, please check the following possible reasons. so Is the free incoming text message working with Short codes? We will not supply you with the main password or SIP credentials. , headquartered in Waterloo, Canada. CIBC wants to verify my SMS mobile phone# by sending a verification code to my Fongo#, but I never receive it, Fongo is running in the background on my phone. Dec 25, 2010 · When someone calls, the phone does not ring. numbers do not punch out when I click on the Fongo Community Forums • View topic - Dialpad - not working Fongo Community Forums Jun 25, 2010 · I'm using Linksys PAP2T device, and have Teksavvy DSL internet at home in Montreal. My fpl has been working perfectly fine at home. com/. Own up to it! Oct 24, 2022 · Liptonbrisk Technical Support Posts: 3158 Joined: Mon Apr 26, 2010 5:19 pm SIP Device Name: Obihai 202/2182, Groundwire Firmware Version: various ISP Name: FTTH Computer OS: Windows 64 bit Feb 23, 2013 · Hi guys, i am using my number with elastix pbx with IVR menu for 2 weeks it stoped working. 95/mo Apr 9, 2023 · Fongo Community Forums. However it does not work for any other numbers. From free calling & texting apps to low-cost home phone and internet services, we make staying connected simple, reliable and affordable. Mar 26, 2018 · Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members. numbers do not punch out when I click on the Fongo Community Forums • View topic - Dialpad - not working Fongo Community Forums Jun 27, 2012 · Hi, I received my pre-configured ATA package from fongo ( grandstream HT-286), setup is done, but the phone doesn't work. Setup and configuration: Internet = Teksavvy DSL TP-LINK Modem+Router Combo Linksys PAP2T device Rightnow I'm in Tronoto and brought my linksys PAP2T with me, but it is not working at all here. The ATA is supposed to be provisioned or configured by Fongo's provisioning server automatically. Mar 26, 2014 · This is not an intermittent issue. Jan 25, 2015 · Yes, MWI works with OBi ATAs and Freephoneline without any problems. 96 ISP Name: Bell DSL Computer OS: Vista Fongo powers free calling solutions for a number of brands. freephoneline. There are many reasons why the app might work on WiFi but not Cellular Data, or vice-versa. Nov 3, 2010 · I can verify that although my internet is working just fine for most sites, the www. I used my Fongo Home Phone number to receive TD Canada Trust online banking login security code. Also I did do a test connection and it says "Results: Timeout expired! Mar 4, 2024 · Hi all, Several days ago, home phone service stopped working but it wasn't due to any Fongo outage as per their site. Try Basic Troubleshooting Settings From the Side Menu: Unable to make or receive calls and texts on Fongo Mobile App only works on WiFi OR Cellular Data, not both. It still doesn't work Only the power and link/act light is solid green. i use HT502 with suggested configuration from your site, i tried to swtich prime server from voip. 95/mo incoming calls not working. Oct 15, 2015 · Re: Latest Fongo Mobile app does not work on iOS 9. 95/mo May 5, 2016 · When you're not using this DNS service, does blocking contacts who are not starred, using your method, work with incoming calls to your Fongo Mobile number? If not, then the DNS service does not make a difference with allowing calls from started contacts only in Fongo Mobile. Feb 4, 2010 · beverly Lightly Seasoned Posts: 190 Joined: Mon Jun 29, 2009 4:44 pm SIP Device Name: PAP2T/SPA1001 Firmware Version: 5. Beside, the account was created with registration for desktop app. May 24, 2019 · Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members. Mar 18, 2011 · Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. 95/mo Dec 9, 2024 · The work-a-round for Fongo app stops working properly after system update (Android 13 & 14) doesn't work. Starting with massive outage happened on April 27 morning, we both had no Fongo mobile connection till May 1. 95/mo Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. com are not DMARC compliant, which results in a number of Fongo's users not receiving voicemail emails, unless they happen to be using Gmail and checking their online spam folders regularly or happen to be using an email Nov 29, 2017 · Opened problem ticket 445179 on July 4th so far no response from FONGO. worldline. freephonelne. Fongo powers free calling solutions for a number of brands. I agree that an unlock code is not "generally required for the app", but it may be an assumption that all features work for free. Please do not send me emails; I do not work for nor represent Freephoneline or Aug 4, 2020 · Fongo Community Forums. g. ca and www. Nov 28, 2021 · Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. 1. Basically, all FPL servers are working for incoming and outgoing calls at the moment despite the server status listed at https://status. Nov 8, 2023 · These are user-to-user support forums. ca without any luck, just same: only can dial out, no incoming calls. 1 Dec 31, 2023 · Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Feb 19, 2022 · mycky Just Passing Thru Posts: 2 Joined: Sat Feb 19, 2022 4:57 am SIP Device Name: Linksys/PAP2T Firmware Version: 3. We don't have access to your account. Calls disconnect after 30 seconds while connected to Wifi See full list on support. Cheers, Sukasem Feb 8, 2021 · Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members. I am using Windows 7, and have the latest Java vs 7. com If you are experiencing an issue that is not discribed in the table below, please sumbit a support request at our support site: May 12, 2023 · Starting with massive outage happened on April 27 morning, we both had no Fongo mobile connection till May 1. At least the phone still rings. B1 Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members. e. khan Just Passing Thru Posts: 4 Joined: Thu Jun 13, 2013 10:37 pm SIP Device Name: Grandstream HT488 Firmware Version: 1. all calls coming from PSTN number when someone press option 1 option 2 calls won't direct to destination. 95/mo FONGO_mike Site Moderator Posts: 1095 Joined: Thu Dec 22, 2011 8:29 pm SIP Device Name: Grandstream 286/TG701 ISP Name: www. 95/mo Voicemail not working Post by justinbell2k » Sun Mar 25, 2012 6:59 am Try to access voicemail use my phone numnber and then 1+ my phone number and get invalid account number cant access voicemail settings in the online settings page neither! Nov 1, 2014 · Sterling wrote:Freephoneline and the Fongo app still not working today. I am using Android phone and my wife is using iPhone. 95/mo Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members. Can i have two phone numbers under the same Fongo Home Phone account? Estimated time to transfer a number to Fongo Home Phone Fongo sim card not working. ca is working for incoming and outgoing calls with a 3rd FPL number. Apr 9, 2023 · Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members. the button on the ATA is flashing RED. 3 ISP Name: Teksavvy Cable Computer OS: Windows 10 64 bit Oct 15, 2015 · Hi, I think the Fongo Home Phone, or the hardware HT801, is not working with TD Canada Trust online banking login security code retrival. com Jan 5, 2014 · You may be able to find a solution to your issue by searching our Knowledge Base: https://support. It used to work before but it's not working right now. If it does not, you may need to enter APN (Access Point Names) settings for your device to connect to the Fongo Wireless Network. I have tried to use both Wifi and 4G. Oct 3, 2017 · Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Also, none of the volunteer moderators here work for Fongo May 21, 2021 · Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members. Jul 3, 2021 · Greetings all So I have replaced SP2102 blinking Red with GrandStream HT-802 and have followed line by line guide V2. Sep 27, 2011 · Hi, I found that sometimes the free incoming text messages is not working properly, especially for those from Short Codes, e. Two computers are connected to the Belkin, and work fine and show a speed on 25mbps in and 10 mbps out. Not sure if the settings on the ATA is not working or the device is defective. Jul 7, 2011 · Re: Touch tone not working Post by bridonca » Fri Jul 08, 2011 1:24 am I am not Kris/Steve, but I do have a Netgear WGR615, and touch tone does not work on anything except when I use the g. Feb 17, 2010 · I did have problem with DTMF too. Post questions on the forums so that others may learn from responses or assist Jun 9, 2010 · Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members. Jun 22, 2010 · Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. my friend say it's internet connection problem, I am using voip phone from AIC, I did a few test to figure out what could be wrong. Contact us regarding customer support, privacy, and copyright and abuse. 95/mo The dial pad does not work (i. 19(SE) ISP Name: TekSavvy Cable Computer OS: Windows 8 FONGO_mike Site Moderator Posts: 1095 Joined: Thu Dec 22, 2011 8:29 pm SIP Device Name: Grandstream 286/TG701 ISP Name: www. Dec 18, 2011 · 46jimbo Active Poster Posts: 100 Joined: Sun Dec 18, 2011 4:40 pm SIP Device Name: Grandstream 286 Router: Asus RT-N13U Rev. Nov 29, 2017 · Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. Restarted my phone between turning off all permissions and turning them back on and still no luck. Feb 13, 2012 · Let me stress this again, THIS PROBLEM IS NOT ON FONGO'S END! Let's get to the meat of the problem, you got crap for a router! And combination DSL routers can be the worst pile of junk you can get. WiFi or Cellular Data Not Working. PSTN -> FPL -> Asterisk -> IVR Caller (PSTN) calls my FPL number then it will go to IVR but when caller press menu option, nothing happen. Please do not send me emails; I do not work for nor represent Freephoneline or The dial pad does not work (i. Post by Fromadiva » Mon Aug 01, 2022 9:55 pm. lang. Setup and configuration: Apr 17, 2019 · I signed up a friend with Fongo Home Phone last month. powered off the ATA, modem and router for 20 mins and restarted with modem, router and then ATA. Maybe I should test voicemail? May 16, 2014 · Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. I have activated my fongo sim. 7. Sep 28, 2009 · Now even logging in doesn't work! Here's my submitted ticket: I cannot use Fongo on my Android phone while travelling in Israel. 7 and now the phone automatically selects answer on Bluetooth headset when it is connected. Notification says "Authenticated" for a while, then changes to "Authentication failed". Feb 8, 2019 · Please do not send me emails; I do not work for nor represent Freephoneline or Fongo. ca Computer OS: Windows 7/ Windows XP/Windows Vista Oct 7, 2024 · Regardless, with p=reject set as a DMARC policy and both DKIM alignment and SPF alignment failing, emails from vm. Does it means that the account can not used with mobile app ? Is it the exception with java. 0_09-b05) and yeah it's Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members. IllegalStateException the problem ?. I've never not been able to receive a call because of using Fongo, only certain circumstances (usually shortcodes) with SMS. Cheers, Sukasem Mar 26, 2018 · Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members. I miss all texts coming in. com websites are hit and miss on whether the come up, or time out, when they do come up they have taken a very long time to do so. Nov 21, 2023 · Fongo Support staff is not obliged to respond here, and there's no guarantee forum posts are read by staff. Sep 23, 2013 · sleep_stunner wrote:Yep I do see the "My Number (my number)" messege when the program is up and I just re-installed the program, but it still doesn't work. Feb 17, 2013 · When I make an outbound call, I get the message "this account number is not valid" and when I make an inbound call I get the message "The person you are trying to reach is not available" and the voice message signal beeps. After that day, till now May 12, we both have constant connection failure, meaning we make a phone call but either after few seconds, call drops, or the receiver cannot hear us. When I try to make a call with the wifi off it doesn't go Jan 14, 2014 · mh1983 Lightly Seasoned Posts: 234 Joined: Tue Jan 14, 2014 7:53 pm SIP Device Name: Grandstream HT-701 Firmware Version: 1. Apr 27, 2013 · Re: Phone still not working Post by Funkytown » Wed Feb 26, 2014 5:47 am I'm not sure if both of you have already got the help needed with this issue but I will still try and help you here anyways, usually what this means is your password that you previously entered into your ATA device is not correct. 0. Oct 15, 2015 · Hi, I think the Fongo Home Phone, or the hardware HT801, is not working with TD Canada Trust online banking login security code retrival. Setup and configuration: Aug 12, 2022 · The issue at hand isnt a simple one as these are options that were working with the previous versions Fongo Community Forums • View topic - Dialpad - not working Fongo Community Forums Feb 14, 2012 · Re: Bluetooth not working Post by FONGO_kris » Tue Feb 14, 2012 5:44 pm @Jake & OP - I'm using a Jabra Cruiser2 in my car and I've had the same problem up until the most recent Android release of 2. 5 Post by hanke » Thu Jul 09, 2020 4:28 am If you have another device or a friends device, try loading it onto that IOS device and use your credentials to login with the Fongo app on that new device and see if it works. 95/mo Call Waiting on Fongo Home Phone; Faxing on Fongo Home Phone; Conferencing calling on Fongo Home Phone; Call Forwarding on Fongo Home Phone; Voicemail Setup on Fongo Home Phone; See all 10 articles Phone Number. 15(LS) ISP Name: Fizz Computer OS: Windows Router: CODA-4680 May 12, 2023 · esfandiyar2000 wrote:I and my wife both have Fongo mobile app with a number to make phone calls. In general, Fongo Wireless should work as soon as you pop in the SIM card and restart the device. Jan 15, 2013 · I connected the Fongo adapter to the router and the inside phone line, I get a dial tone, but when I try to make an outgoing call I receive a recording which says "This account number is not valid". I have even deleted the app and re-installed it again with no luck. I had sent a ticket in, but it was automatically closed because they "do not provide customer support for Freephoneline Desktop" Fongo provides Canadians with FREE and low-cost communication solutions for personal, home and small business needs. I'm using the followng on my laptop: Windows 7 Home premium x64 Java Standard Edition version 7 update 9 (build 1. 95/mo Learn about how to get in contact with Fongo Inc. If you're coming from a regular home phone experience and expecting MWI to immediately trigger after a message is left or immediately be disabled after deleting a message, you'll need to adjust your expectations. Incoming calls go directly to voicemail (with follow-me settings disabled). Next thing I checked was the forum site, but I understand it is on a different server. This has been working fine until yesterday when the calls are now going to VoiceMail. 15(LS) ISP Name: Fizz Computer OS: Windows Router: CODA-4680 46jimbo Active Poster Posts: 100 Joined: Sun Dec 18, 2011 4:40 pm SIP Device Name: Grandstream 286 Router: Asus RT-N13U Rev. Post by qdi40 » Wed Mar 13, 2013 9:38 pm My phones were working fine, then I installed the softphone on one of my laptops and used it to make a call, now all my incoming calls are going to my softphone and my home phones/ATA do not get the calls. Feb 14, 2013 · Phone does not Work Have a question or problem with your Fongo Home Phone service? This forum is the place to get help from both staff and fellow community members. This was working previously and my configuration hasn't changed. It works when calling voice-mail (*98) I can navigate around without issue. When I try to make a call with the wifi off it doesn't go Feb 24, 2013 · No incoming or outgoing calls, home phone not working at all Have a question or problem with your Fongo Home Phone service? This forum is the place to get help from both staff and fellow community members. Fongo recommends Fongo Home Phone for a fully supported Home Phone system for only $4. 95/mo Jun 25, 2010 · I'm using Linksys PAP2T device, and have Teksavvy DSL internet at home in Montreal. Today (Monday July 6th) the SIM stopped working when I was in Flamborough Ontario (just north of Hamilton Airport). I just noticed that DTMF is not working properly using my ATA. Insert the Fongo Wireless SIM into your phone; Open the android Settings app May 5, 2016 · When you're not using this DNS service, does blocking contacts who are not starred, using your method, work with incoming calls to your Fongo Mobile number? If not, then the DNS service does not make a difference with allowing calls from started contacts only in Fongo Mobile. These connections can often work differently, and require changes to the app's settings to work properly with the internet connection. Have a question or problem with your Fongo application? This forum is the place to get help from both staff and fellow community members. I have tried the following to resolve this problem (and still not working) 1. I would not know that someone called unless the message indicator on my phone starts flashing. The dial pad does not work (i. dxz anfcc avmc mwvhy wcmpfkg egalr rxi lfaw ddvz qmcvh