Solid amber light on sky q router. I tried restarting the router but no luck.

Solid amber light on sky q router Router shows solid Amber light; devices showed "connected, no internet". They told me to use mobile data. If this turns the Q box on Try completely resetting your Bluetooth remote. checked wifi on sky page . The Sengled hub cable is in port 1. Sometimes spinning blue light. Service check says everything is showing ok ‎07 Mar 2024 08:52 PM. @JimM1 I can still login to the router settings even when the voice light is amber, next time it does it I'll get up the log and copy it into this discussion, it says the broadband is still enabled on the main page also but says WiFi is disabled if that makes sense, I think I attached a screenshot of it in a previous post, so the broadband is still working even with the amber light @Pobutic if its the voice light is your problem then getting a third party router is useless only Sky hubs support Sky's IP voice line. Nothing. The amber light means it's too far from the router. To reboot the Q box, press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains. They are just reading off a script. If you have found this solution helpful please tick this as the answer. I am also having a problem of occassionally dropped connections. I tried multiple factory resets, power-cycling, the works but nothing changes. There was a fault on the Sky equipment and my Sky Q | KELLEHER box has an orange/ amber solid light. Now when I switch it on all I get is a solid amber power light. Sky Community; Discussions; News; Tips; About; Offers; Sign In. solid amber light on sky router . Tried different Ethernet cable. my sky router internet light is either flashing or Hi, I have had an amber light on my Sky router (model SR203) for 24hours & have exhausted self- help options incl. If I connect directly to my laptop I get internet. your Max router and WiFi along with any Sky TV boxes attached to I am having solid amber upstream light in my modem Netgear C6300 and i believe because of that i am getting rediculosly slow speed for my internet. Now, on plugging the camera in we have a solid amber light only, no amount Sky Q UHD 1 Tbyte, Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 If I get it right mark as answered It's the voice light, solid amber. https: This is what the log says during an orange voice light. Hi KhanRaees An invite was sent but there was no response within 48 hours so it has automatically closed. (Bear in mind we're not new customers, we've had no dropouts for over a year. It has worked fine for 5 years but then we had a power outage 3 days ago. Hi, the WPS light on my Sky Q hub flashes amber then turns off ‎01 Oct 2023 10:45 PM. Thanks , that puts my mind at ease. " , but internet is certainly working. my sky router internet light is either flashing or solid amber. Have tried all self help guides but no luck, including checking. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Router keeps dropping out. The cable runs directly from the wall in to the router. The mini box is still working fine. I have had a solid amber internet light on my hub now for 3 days and I've tried unplugging everything from wall and hub and plugging it all back in and resetting it but nothing i do is working! any ideas? I haven't got time to be sat on Sky have a number of routers that provide services when one of these starts to play up you can get the fault you describe. If so then your connection to the local exchange should be good. Is this normal? I did not have this with my previous Surfboard 6850 modem/router. Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains. The Discussion topic: KELLEHER box has an orange/ amber solid light. Press and hold 7 & 9 together on the remote If you get amber or red please follow the on screen instructions. KELLEHER box has an orange/ amber solid light. Originally with BT and all worked great. What could be causing this? Telephone exchange issue If your internet light glows solid green, this indicates that your Sky Q Hub is connected to the internet and is ready for use. It may be certain servers. There is an amber light on the box but the standby and sky buttons on the remote don't work. The only thing I did different is that I used a 30 foot coaxle cable and connected it to the same internet outlet that I have service in. Post 1 of 5 442 Views. Please look out for an email or chat bubble. I've read that you're supposed to restart your modem and so on, but I don't have a modem. Auto-suggest helps you quickly narrow down your search results by Sky box showing amber light . This process can take a few minutes to complete. Sometimes a power on/off solves it and sometimes I have to press the reset button. From time-to-time, maintenance work will be required at your local phone exchange, whilst this work is taking place, your Sky Hub may display a solid amber internet light. However you should be due compensation if it isnt fixed by Monday see Customer Auto-Compensat Around 11. I press the sync button and nothing. Then hold the WPS button on the front of your main Q box for 3 seconds until it flashes amber - You'll need to do it within 2 minutes. No problems with adding the hub. If not, or if your Sky Q Hub cannot find your device, the light may flash red or turn solid amber. To minimise disruption, this work tends to take place during the night. @Scimitargtc @the Ethernet indicators are acting normally the amber light indicates a connection at 100Mb/s and if its Green its Gigabit. 6 syslog: No lease renewal received Time stamp syslog: Voice Disconnected Time stamp About Sky Community Offers Sky Community But you might see other router lights turn on occasionally. Hi . A green internet light Broadband not working, the internet light on the hub is solid amber and the connection test says "woops something". Hi @Mboffey Try rebooting your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?----- I used to have superpowers But a therapist took them away. A constant amber internet light on your Sky Hub suggests your Hub can detect a broadband connection but can’t connect to it. Then try rebooting the main Q box. This affects both the phone and internet. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Internet and voice are solid amber lights on the router. Post We have an amber light appearring on the DSL/Internet on our D8500 Router. • Next, press the WPS button on your Sky Q Hub – the WPS light will flash amber. If your Sky+HD light is flashing white however, this simply means your Sky Box is downloading Sky+HD on-demand content. Only way I can resolve this is to switch off and then on at the mains. In which case, on a smartphone with a mobile data connection, install and open the MySky app. However, after a few minutes I got a solid amber light on my router. The only way to quick fix No internet light is solid amber ‎07 Nov 2024 01:03 AM Have reset the router and checked with sky app which says everything is OK, I can connect to the WiFi but all devices say no internet. any ideas . Still the same result. It never changes. You need to ring sky and ask it to be escalated immediately and you will get through to sky uk. It's just been coming back Sky+HD Light. Posted by a Superuser, not a Sky employee. According to the manual that means " The router has detected an Ethernet cable connection to the Fast forward to today and the last two days the voice light on the router goes solid orange and same issue, no Internet access via ethernet or WiFi. Have checked. I try the buttons for 30+s. The same thing happens every time, I follow the instructions, go to test my connection then when the website has finished its testing, it says "your internet is working", yet the solid amber light remains. Port 1 and PON are flashing green. Did see that new firmware isbeing deployed. At 2:30pm this afternoon my internet dropped, so I reset the router and now the amber light is solid the rest green, I have gone through all the troubleshooting and nothing is working. Sky Q. If this turns the Q box on Try completly resetting your Bluetooth remote. Post 5 of 8 232 Views. I tried restarting the router but no luck. There was an issue with Yale alarms which was fixed by Sky rolling back a firmware release so check if your hub is running a Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. In which case, on a smartphone with a mobile Linksys WRT32x The amber/yellow Internet LED has been solid-yellow for 1-2 weeks. Switched to Sky last year and eventually got it working but the LED's on both the hub and node only display amber. I’ve restarted both. I've had Sky Q for about 3 weeks and this i Would suggest removing the sensor bridge on the indoor camera, then removing the usb power from the indoor camera for at least ten minutes. New router no change. Also i am using Comcast as my ISP and called them many times but they are saying its modem problem. I've so far tried: updating the firmware, rebooting the camera, fully resetting the camera and, finally, uninstalling and reinstalling. I have switched and disconnected the whole hub few times and no change . These are pretty much the same for the Sky Broadband Hub too. well ventilated and box not hot either. Sky hubs have lights that show if everything's working as it should be or where there might be a problem. sky q mini in the Amber: No signal received by the box (No signal message will appear on your TV) If there's no light, you're receiving a signal and pictures should be showing; WiFi. When you try to tell them they do no listen. I press the reset button (for 10+s) and nothing happens. Sky Community; Discussions; News; No internet light is solid amber ‎07 Nov 2024 01:03 AM. Looked at the router and the Internet light was going through the following cycle off, then flashing amber, then solid amber, then off And it didn't give you the option of booking and engineer? Call sky on 150 from your landline or zero three three three seven five nine one zero one eight from any other phone Or if in Ireland Call sky ireland on 08. I've had no broadband for 3 days and have had a solid amber light continuously after all the troubleshooting recommendations. 3 lights on router initially so waited 20 mins. Sky Hub lights: Solid amber. A few weeks ago our Sky Protect indoor camera stopped responding. Speaking with xfinity my Netgear CM1000 is looking good on their end. I did all the checks before I spoke to sky. If you do this make sure you press the Sky router WPS button and not the router reset button. All was working fine earlier. Post 1 of 3 64 Views. Answered: Hi my sky q mini box is stuck on amber, can't use remote nor buttons. Box turns off amber light. Spoke to sky they can't us an engineer till Monday 12pm. The amber light is on the front of the router #1. Report post. Presumably I need a new router? Sky Q won't turn on. Checking the logs now but unsure how to actaully see if it went off, if it did (says link down then full duplex) at 2:45 this mornign and back up at 3:01 (says WAP IPv6 UP) and then off again this This is the firmware seen others getting the update to this firmware 7. When I hardline Ethernet to the my router I get a solid amber light. There was an issue with Yale alarms which was fixed by Sky rolling back a firmware release so check if your hub is running a I relocated my router and ISP modem and now internet LED is staying Amber with no internet connection. my sky router internet light is either flashing or solid amber ‎16 Oct 2024 07:57 AM. Find out more My internet has been down since last night 11pm - all the lights on the router were green except the voice light which was a solid amber. Problem: A solid amber power light is the most serious warning. Neither could cure the problem but the Outreach engineer went into the exchange and liaised with Sky staff. I get an option to call Sky, do that, only to be led to the exact same page asking me to do the exact same thing. Alarms dont need high speed connections so probably only has a 100Mb/s capable port. Advised yesterday to monitor it. wrote: No just has a solid amber light Try running the MySky 'check your service' then - it should tell you whether the issue lies between your router and the local exchange or whether there is a broader outage in your areal. The voip kills the internet and sky are aware of this issue and apparently working on solving it. Sky are sending anew router tomorrow but I'm not convinced it's. Once a stable connection has been made, the light What colour is the light on your hub? When you first turn your hub on, the light will show amber, flashing amber or flashing green for a few minutes while starting up. This usually happens after a software upgrade, so give it a chance. I've tried the reboot process in the exact order that is in a million posts. 02. 0 Likes Reply. At this point, also restart your broadband router. Tried all tests via the app all saying fine. Sky Hub lights: Solid amber Problem: A solid amber power light is the most serious warning. The sky q mini box mini is struggling for signal. And it didn't give you the option of booking and engineer? Call sky on 150 from your landline or zero three three three seven five nine one zero one eight from any other phone Or if in Ireland Call sky ireland on 08. Switched off router at plug and when coming back on now only 2 light - power and wireless with amber light on Internet. In which case, on a smartphone with a mobile I have a Yale Wi-Fi alarm and when plugged into my sky router 1 light is flashing green which I guess is traffic, the other is solid orange whereas my domestic phone port both lights flash green, I'm losing connectivity to the alarm hub regularly which would alert me remotely if there was an activation. Try completely resetting your Bluetooth remote. Orange light stays solid, despite pressing and holding the reset/connect button as directed in the setup instructions, and there is no audible message as indicated, and no change in the light's status. With the power and wireless lights on green. Could it be a dud light? I have no idea what the hell is causing it, or if it's doing anything but for the last few nights the link light on our router has gone solid amber/orange. 27. Are the lights changing at all on the ONT when you see the amber lights on the Internet and voice or does the internet light go red are nothing at. . Reset the router. Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, Good Morning, I recently purchased and set-up this router, I have a few things plugged via Ethernet cable directly into the router. 00. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led) 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode Report post Post 2 of 2 Thanks, About three or four days after I posted this, the amber light went green. Sky Community; your Max router and WiFi along with any Sky TV boxes attached to it. Hold the WPS button on your booster for 3 seconds until it flashes amber. The internet light on the router is flashing amber. Booster power and wifi lights are green but not connected light or WPS. They just have amber lights and no longer are visable in the nighthawk app but visable via router login. Post 1 of 2 40 Views. Received a new broadband router (activation date was 20/11/24) and swapped out this morning (21/11/24) Previous router worked no problem and had a microfilter on it I have replaced and gone for the direct feed into the phone port to the router but now the Sky Glass TV and WiFi is not working. The Upstream, Downstream, Online, 2. Been down over an hour and half no only 2 green light on q box. Have you tried pressing the Standby button (Amber led) on the front of the Q box. 0501. I'm on a Sky Broadband Ultrafast Plus, and FTTP. Press and hold 7 & 9 toge My sky q box is flashing red and amber. Find out more Well I have another conundrum, had a Sky TV engineer visit on Friday morning as I've been having numerous issues with my broadband (yes they sent a TV engineer out for broadband) turns out the devices that are hard wired directly to the router weren't being recognised on the mesh, engineer reset both my main Q box and mini box upstairs, The Sky Q light is blue and pulsing, you can't view their Sky programmes, a red standby light is visible and the fan sounds noisy. CURRENT PROBLEM: Wifi abruptly stopped Thursday afternoon. 1 Like Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Yesterday I plugged in a new device and get a solid amber light that never turns white like all the other cables. Any ideas or is this a faulty router? Thanks . Replace the power to the indoor camera and let it try to reconnect and/or follow the app setup help for recon Hi Highlinder, I dont think the firmware updated ( no router reboot, just the sporadic voice disconnect which wiped out internet connectivity, it reconnected after 10 mins according to the logs - I was asleep!) my firmware is 7. All other lights are solid white or pulsating. If there is a successful connection, the WPS light on your Sky Q Hub will go solid green, before turning off after two minutes. Options. Sky q main box wireless to asus router. Now, after bringing things back online I get a solid amber light for internet. Having this issue before it seems like a new router is required, even though the router I've got is supposedly only a couple of months new. Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi) BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2 . not on eco setting. Sky Community; We have FTTP. Sky q mini box won’t move off amber light ‎01 Jun 2023 06:58 PM. Hello Solid amber internet light on , sky online test says connection is now and and running but still no Internet connection with solid amber . It just stays solid amber. When I switch it on it says it is updating software, but this has taken a very long time. Yesterday I added a Sengled Hub to control my Smart bulbs. The only way to quick fix this, As the title says, the internet icon is shining in amber, I have no internet. @Sytixstylez When your Max router is plugged in, does it eventually display a solid, unblinking white light on the front?. All lights should be solid Box has solid amber light mini box working fine disconned and re connected many times tv says No Signal. Here's what they mean. I unplug, wait about 30s, plug back in. Hi there, @oscar55250. Internet light is green. the sky engineer set it up but unfortunately the box got reset. No internet light is solid amber ‎07 Nov 2024 01:03 AM Have reset the router and checked with sky app which says everything is OK, I can connect to the WiFi but all devices say no internet. Tried calling Sky but they're saying they have no issues on their end and the earliest they can book an engineer for us is 2 weeks from now. I am thinking if this is a Sky infrastructure pr Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. No option to book an engineer , thank you. Flashing green power and internet light, solid green WiFi and phone* light. I've had same problem before 2am. The only symptom I see is that Download/internet speed seems slower than hi all im havent trouble getting the sky q booster working with my third party router setup. Watch our Sky Max Hub the WPS light on your Sky Q Hub will go solid green, before turning off after two minutes. Nothing works, although my main Sky Q is working. WPS light flashes amber then goes off. Ethernet connection to desktop computer works fine. WHAT I'VE DONE: 1. Any tips please as SKY not answering after 9pm If it takes a lot longer than 15 minutes, you will need to download the Sky router recovery tool and follow the instructions. net. Always a solid amber. Hi, my router has three yellow lights and one amber - what does this signify? Answered View answer in the context of this discussion. 0551. Have updated software many times. I even left the wires the alone so I wouldn't forget where to connect them back. Status is solid green Fault is solid The power light is amber now and still no Internet light on the black Sky router. Thanks for your reply I have done it using my mobile data and the process doesn't offer any way to contact an engineer either. Any anyone know what my issue is please? I have had an ASUS Zen WiFi Aimesh AC3000 setup for for 3 years. If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us. Post 2 of 2 576 Views. Has anyone encountered this before or know what the problem is @JimM1 I can still login to the router settings even when the voice light is amber, next time it does it I'll get up the log and copy it into this discussion, it says the broadband is still enabled on the main page also but says WiFi is disabled if that makes sense, I think I attached a screenshot of it in a previous post, so the broadband is still working even with the amber light No issues in the area apparently. Everything. Hi there, I will escalate this to our community chat for you. You can fix it by doing the whole unplug/wait five seconds/replug thing. Router lights are all on and green except WPS light. We look forward to speaking to you We have the same issue. 2 Remove all the full stops Wait for the on screen instructions to disappear and the front led to turn Amber. Super users on here My connection has been stable for two weeks, no issue in last nights log so the problem is not impacting everyone at same time. I have xfinity WiFi that I’m trying to set up. Sky Q My mini box has a solid amber light and the TV shows "No Signal". Now, on plugging the camera in we have a solid amber light only, no amount I am having difficulty with a solid amber light burning continuously on my router. To be clear, everything works it's just the lights that are wrong and the app is My modem/router suddenly stopped supplying internet in the middle of the day. Find out what these Virgin Media Hub lights mean below. I’ve tried reset button and it does nothing, I’ve tried 30/30/30 and I’ve tried TFTP and all I get is connect request failed. If someone has helped give them Like. Answered: I have a new sky booster, but the connected light is amber, I have unpluged it and reset it and each time I get a green power light and a. One thing though is that today for the first time we have had a lot of snow but not sure if that could have an effect on it please help Hi @Julia54 . I no longer have solid white. It means that your Sky Hub has a power issue that can’t be resolved with the online tools. 2 Remove all the full stops Have reset the router and checked with sky app which says everything is OK, I can connect to the WiFi but all devices say no internet. It should tell you where the problem lies. No internet light is solid amber ‎07 Nov 2024 02:05 AM. By Shop Admin; January 22, 2024 Loss of BBC in SD. This has been like this for the past 12 hours. 185. Solid amber. All lights A flashing amber light on the power button happens when your box is in recovery mode. Posted by a Sky employee. What is going on! Confused by the lights on the front of your Sky Q Hub when glowing solid, If the internet light blinks amber, this means your Sky Q Hub has detected an internet connection and is initiating the connection process. Post 1 of 3 246 I experienced an orange voice light disconnect at 02:17 this morning , I am wondering if any others who suffer from this intermittent issue experience a disconnect at the same time ? ( check 'recent activity logs' in Support section of hub settings) . Sometimes the fault will resolve in 20 mins or so, other times a reboot is required. restarts, new phone cable and. How long that will be who knows but we so far gone 7 days with no internet or phone. Nothing has changed so unsure why happening all of a sudden. Im hoping the router can be saved any advice would be much appreciated. Personally we have had a two new SKY routers, three new ethernet cables, a new Openreach white box and still Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We don't touch the router or cables etc it's left to its own devices). @Jake33 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below. After a few minutes, the connected light on the booster should This does seem to be a regular happening as you can see from the thread in the link below. It obviously means that the router detects an ethernet cable but no internet. changed q main box 4 times. Only way to get working is to cycle power. Solid white power light, solid green WiFi light, flashing red internet light. It has finally turned green this morning and I've got the internet back. Have had service for a week now, sky engineer says it’s an openreach problem, openreach engineer says it's a sky problem, new hub arrived today and. We hadn't been using the mini box for a while and I've plugged it in, told it we have a new router and it tells me 'we're connecting' you, don't turn off when the screen goes blank' , but nothing happens. Amber light on. Post 1 of 1 25 Views. It wrote: When I get to stage 2 of the process to reconnect my sky Q mini box, where the amber light is flashing, I can't move in to stage 3. If the internet light blinks amber, this means your Sky Q Hub has detected an internet connection and is Have you tried pressing the Standby button (Amber led) on the front of the Q box. If the internet light is blinking amber, this means that your Sky Hub has detected an internet connection and is starting up. The internet is working fine. Now can't get TV to work. Did your firmware on your router do an update. Any suggestions please? The router is a Belkin AC1200 dual-band gigabit router. Failing all of the above you may need a Sky Q WiFi Booster to position midway between your main Q box and the mini and you will need to contact Sky directly. Connection lost. I was without internet for 2 weeks. Frequently in the evenings, typically mainly after Sky support close, my Voice light goes to amber. It's happened again today. Internet cut, Doesn't explain the constant solid amber light even holder the wps button in to try reset hub but that doesn't do anything it's like the box isn't. So turned off at mains and back on to press home button but not responding. If your Sky+HD light is glowing solid white, then this indicates your Sky Hub is connected to the internet and ready to use Sky on-demand services. "A solid amber LED" should "indicate the connection is down due to configuration issues. Green: The box is connected to the internet; If there's no light, then it Looking at the router maintenance pages I have an ADSL link at about 5mb down and 1mb up, but it just sits saying connecting and never gets an ip address, and the light on the router (2504n) is solid amber. Would imagine either the cable is an older cable or the device it's connected to isn't capable of a gigabit connection. My internet connection is good and my main Sky Box is working perfectly Hi Try rebooting your router by removing the power cable for 30 sec then reconnect t Unplugging both modem and router then plugging both in simultaneously fixed it. Watching Sky Stream in the USA with a VPN router. Gteen light not flashing ‎06 Aug 2024 06:10 PM. Reply. The process you are recommending we already tried with tech support. Wait for the on screen instructions to disappear and the front led to turn Amber. So we have to do without internet till Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You need to move it closer and it should turn green. Position the booster approx midway between the main Q box and the mini. No Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21 If I get it right mark as answered If I get it wrong humour me It's the voice light, solid amber. Press and hold 7 & 9 together on the remote until it’s led flashes four times. Appears to be no connection . If you get amber or red please follow the on screen instructions. On the Home tab at the bottom Hi KhanRaees An invite was sent but there was no response within 48 hours so it has automatically closed. when sending a ping via CMD I get either destination host unreachable. Does anyone know the cause of this and how t It's servers at sky data centre. Thank you for your advice! I now have a green light on my Sky Q box yay but no sky Q light wrote: Box has solid amber light mini box working fine disconned and re connected many times tv says No Signal Hi Have you tried pressing the Standby button (Amber led) on the front of the Q box. 0 Likes What's this? Mark as New; Bookmark; Subscribe; The light on the front of my Sky box is flashing red and amber continually. First i was told it was the router. Fan constantly on when in this state, remote is working but has no effect. Post 1 of 2 80 Views. If you are trying to connect your Sky QWiFi booster to your router then. Internet cut, wrote: Doesn't explain the constant solid amber light even holder the wps button in to try reset hub but that doesn't do anything it's like the box. I am attaching my log detail here. Are you able to advise why Port1 has solid amber too, as this is a ethernet connection straight to another device, for my own knoweldge thats all? Can you please run the service checker, this can be done either via the Sky app on mobile data or use the link below. Same repeated problem. I have discon ‎25 Feb 2024 08:51 PM. ; Hold the WPS button on your booster for 3 seconds until it flashes amber. 2 Remove all the full stops Usually it asks you if its about mobile say This is a pervasive and intermittent issue for many of us. skip to search skip to alerts skip to content skip to footer skip to the web assistant Sky home page. Call sky on 150 from your landline or zero three three three seven five nine one zero one eight from any other phone Or if in Ireland Call sky ireland on 08. I then had a Sky engineer and an Outreach engineer. If I reset the router it seems to resolve itself until it goes off again. This is happening for me too, the Sky Broadband Hub "Voice" light goes a solid amber & all other lights are solid green. Watch Cinema Sports Kids discovery+ What to watch Close Watch menu TV Stream Glass Sky Q TV @Sytixstylez When your Max router is plugged in, does it eventually display a solid, unblinking white light on the front?. 4 GHz, and 5 GHz are solid amber while every other light is solid green. The tests don't pick up on any problem, once I do the DIY instructions. any help would be appriciated. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led) No internet on Sky Q router. 0 Likes solid amber internet light ‎29 Nov 2024 08:49 AM. Totally random. If you "run tests" on your my sky app using mobile data it should let you book an engineer online if the test shows an external fault About Sky Community Offers Sky Community solid amber light on sky router . I have had this modem/router for about three weeks and during this time I have had about 4 dropped connections. Nothing works, although my main Sky Q is working . Report I can only access the internet on my phone, via sky WiFi to router, but other devices connect to WiFi but say no internet. Looked at the router and the Internet light was going through the following cycle off, then flashing amber, then solid amber, then off I plug them in, light turns solid amber, and that's it. Step 1 of 2". Here, we’ll explain what the potential problems are and how to fix them. It would be good if Sky would acknowledge this problem impacting many in their customer base and investigate it If there is a flashing orange light on the Sky Q Hub – or amber light as Sky prefers to call it – you could have a problem. Does anyone have an easy to follow set by step guide? current setup as follows. There's been no noticable difference in internet though. Middle light goes off then flashes anber, then solid amber and eventually goes green. It was working fine until I changed the ssid and password, now it only has an orange light and unplugging the router and modem for two minutes each hasn't done anything to fix that. Turn on suggestions. not sure why it is showing a steady amber when it should show a solid white. Sign in to get your answer quicker. Sky Q UHD 1 Tbyte, Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, i have the same problem with orange light on voice, sky are rubbish at customer service ,none of there help pages cover this all you can do is run About Sky Community Offers Sky Community Followed the advice given, and it's still not working. Then hold the WPS button on the front of your hub for 3 seconds until it flashes amber - You'll need to do it within 2 minutes. I then connected my laptop via HDMI to watch a recording. unfortunately it is quite likely that an area fault can take 5 days to fix especially at the moment due to the backlog generated by the holiday and the recent bad weather Openreach engineers are very busy. Despite the many complaints on this community Sky help desk agents seem unaware of the issue and will talk you through the usual script. cancel. Post 1 of 3 51 Views. Uninstalling was easy. tried resetting and still solid amber . Solid amber internet light, no service - new hub same, ‎30 Nov 2024 12:39 PM. Unable to get Sky Q to connect so affecting TV too. See It In Action Hi @Charlie+Mth . What a flipping joke. About Sky Community Offers. RM. Have reset the router and checked with sky app which says everything is OK, I can connect to the WiFi but all devices say no internet. ===== 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213 the Sky Broadband Hub "Voice" light goes a solid amber & all other lights are solid green. 30pm last night 09/10/2024 internet dropped out. The cycle just keeps repeating. Then resets and works ok, until the same thing happens a few days later. ; After a few minutes, the What do the lights on my Sky Q Hub mean? The lights on the Sky Q Hub use different colours to the Sky Hub. Around 11. I have set up a no limit on our traffic meter. If it goes on longer than 15 minutes, contact Sky. Luckily I managed to find a new provider wh Have reset the router and checked with sky app which says everything is OK, I can connect to the WiFi but all devices say no internet. The satellites work fine. When your Max router is plugged in, does it eventually display a solid, unblinking white light on the front? If so then your connection to the local exchange should be good. On the TV it says "updating software. Have unplugged everything and started from scratch. R , is that the latest ? Broadband not working, the internet light on the hub is solid amber and the connection test says "woops something". Or, at the very least, I had the issue again the other evening. Solution: Contact Sky. Often loud fan but not always. Tried phoning sky but up to 45 min wait. solid amber internet light ‎27 Nov 2024 08:17 AM. There is something fundimentally wrong at SKY with so many customers reporting the VOIP amber light. says all is working and no issues . hhtp sbfvfo eks eno fpg tgofs lndzc vfkb frb lmzmv