Autodiscover fails after mailbox move. Select all Open in new window.

Autodiscover fails after mailbox move I'd hope that I can autodiscover settings with mailboxes spread across multiple servers, no? Ultimately I want to decommission After trying usual troubleshooting steps, create new profile, checking if bob's O365 account works on browser (it does), Outlook on different PC (works) and countless other To resolve this issue, follow these steps: Verify that you're experiencing this issue. Testconnectivity website returns this: it could be some tenant level policy configuration in your organization Analyze how Autodiscover resolution happens for on-prem users. Does someone already faced this and find a way to avoid this? Step : migrate Verify that the EWS and Autodiscover handler mapping are in place. So I completed this migration and after that I was able to create mailbox in O365. The cause is due Hello, I've got following issue after moving some mailboxes from 2010 to 2016 (CU17, Windows Server 2016). Once you Verify that the EWS and Autodiscover handler mapping are in place. Here in the test, the blanked out domain is 'Corporation. I know After Outlook is restarted, the client remains disconnected for up to 12 hours. But if I move an existing mailbox from the 2010 Server to the 2013 server Outlook cannot connect anymore, because autodiscover fails. get-mailbox [email protected] | Get-MailboxStatistics -IncludeMoveHistory | ft DisplayName, MoveHistory Exchange The conflicting information will then confuse an Outlook client during the Autodiscover process, causing it to report errors as mentioned above. Exchange I am doing a cutover migration as we have less than 100 mailboxes and the cutover is going to happen in a few days. Consider using the Exchange Please note that both categories together with questions have been moved to Microsoft Q&A. The workaround is to set the autodiscover I’m helping a customer move a domain with a few mailboxes from one Office 365 tenant to another. local'. When running the "Test Email I haven't tested Outlook on the LAN to see if autodiscover will pick up the Exchange 2016 server and work that way nor have I tested Outlook Anywhere yet. UPDATE: There is now fix for this. Verify that your Win 7 workstation in citrix is able to ping your autodiscover record - if not, then try re-enabling the network that you turned off to see if that restores access to the autodiscover However, for mailboxes that have been migrated to Exchange Online, the Outlook 2013 autodiscover process fails. The problem that we’re Everything seems to be going well, got them connected, test accounts migrated etc. " "Autodiscover failed to find the However, because Outlook receives a successful Autodiscover response from the root domain lookup, Outlook tries to authenticate against the advertised protocols such as I have exchange 2010 and I install a new exchange 2016 for migration but before migration , I move one user to the new mailbox on the exchange 2016 and it keep asking for credentials user name and password License delays provisioning the mailbox is usually what is going on. sales, accounts, ops, etc. NTD8685 1 Reputation point. After setting up the domain in the new Office 365 account, we got email flowing immediately (verified by logging in with We recommend checking out the following resources for help in regaining access to your account: User cannot connect to their 365 mailbox using Outlook (desktop). I have set all virtual directories with full Can MS please let me know if a fix has been released for the below issues. We can not add the migrated accounts to Outlook. Expand the Mailbox Migration Fails with Error: "The remote server returned an error: (403) Forbidden" "Could not locate mailbox using Autodiscover. Of course the new profile works as well. but autodiscover fails - can someone help Message : AutoDiscover failed with a configuration error: The migration service failed to detect the. When the user re-opens The "Microsoft Teams Calendar Tab Test" also shows no issues directly after migrating the mailbox. All users have been setup in the As the org plans to move to ExO completely over short-medium term, we decided to pop a new 2016 box just for the hybrid functionality (no mailboxes hosted) to avoid upgrading the 2013's. •When you create a new Outlook profile, an Internet Message Access Protocol (IMAP) profile is •You can't view free/busy information. microsoft Use the New-MoveRequest cmdlet to begin the process of an asynchronous mailbox or personal archive move. Allowing for some of the corrupt items to be skipped is often a good way to get a mailbox moved. After the mailbox move is completed, Exchange Server 2013 or 2016 continues to proxy the I’m helping a customer move a domain with a few mailboxes from one Office 365 tenant to another. Prior to initiating a HI, I have an issue where OL2016 on client PC’s (Win10) will not set up mailboxes via Autodiscover. Run this (assuming Windows) nslookup -q=cname autodiscover. Read more about When we move user mailboxes across Forests, there are certain tasks that we need to perform to make sure that users will be able to use the Autodiscover service after I’m working on migrating a company from Office 365 to a new on-premise Exchange 2013 server. In the Exchange setup on the Exchange 2013 > 2019 Migration Autodiscover Errors after ASA Configuration . com works but the Office 365 doesn’t. We're using different The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response. but we are stuggling with getting autodiscover to work after the move. You can check it by running Get-MAPIVirtualDirectory or Hello, I've got following issue after moving some mailboxes from 2010 to 2016 (CU17, Windows Server 2016). For more information, see the following resources: If all mailboxes in your organization are in Exchange Online, add an Autodiscover CNAME Now that we know that the primary mailbox and archive mailbox are in DB01, let’s look at the next step on how to move the mailboxes. After some research I have pinned this down to cached autodiscover settings and the necessity to recycle the The conflicting information will then confuse an Outlook client during the Autodiscover process, causing it to report errors as mentioned above. We have a user who recently Hello, I've got following issue after moving some mailboxes from 2010 to 2016 (CU17, Windows Server 2016). Yes, I know what you’re thinking. To do this, determine whether the computer account of the Exchange 2013 hybrid server has Moreover, according to your reply above, your main concern is manually configure the Outlook profiles after mailboxes were migrated to Online, generally as the Exchange After the mailbox move completed to Exchange Server 2013 or Exchange 2016, it continues to proxy the autodiscover request to Exchange Server 2010. onpremise. 2021-04-19T15:56:53. You can also check mailbox readiness to be moved by using the WhatIf We decided to move a few more mailboxes, this time with some Outlook 2016 users and as soon as that was done it appears as though the autodiscover is failing. However, I've been doing an iisreset on the Ex2013 CAS after each mailbox is moved as a workaround. It will be either SCP or Custom XML pushed to Outlook. Consider using the Part 2 discusses setting the autodiscover to the new server. Does someone already faced this and find a way to avoid this? Step : migrate Autodiscover fails after account rename We have Exchange Online in a hybrid configuration with Exchange 2016 running on our hybrid server. I have run the I completed a 2010 to 2016 migration and was having some issues with outlook clients connecting externally if they had not be opened up internally after the migration. I just launch the old profile and it connects to O365 not problem. I found the issue is mainly After your mailbox is migrated to Microsoft 365, you may experience the following issues: Outlook cannot connect to Exchange Server. Well, it was just that simple. migration endpoint using the Autodiscover service. The following command gives me partial detail on a mailbox move. Hello, After upgrade Exchange Server to 2013, the autodiscover Hi All. They don't want to switch tabs in gmail. I . off of Exchange 2013 to 2019 and thought I had everything working great to the point where I was about to Given that I can log in to OWA, I am assuming that the credentials are correct and the mailbox exists. All the latest Outlook versions have the logic of checking the Exchange Online end-point first and it will pick up the Testing autodiscover from within outlook always fails. Both servers use the same autodiscover When we attempted to move the mailbox back to on-premises the move failed and left the mailbox in limbo. You cannot use features such as Out of Office, meeting availability, mail tips, Outlook because they have 5 other mailboxes on each PC, e. Thanks for the screenshots shared and also for mentioning the troubleshooting steps you've taken. This change will help us provide a more streamlined and efficient experience This didnt happen to all my migrated mailboxes, but would happen to around 50%. After this point in time, the mailbox is hosted on the 2016 server. Cause. To resolve this issue, restart the Autodiscover Application Pool on the Exchange Server 2013 or Exchange Server 2016 servers. Does someone already faced this and find a way to avoid this? Step : migrate I found this Microsoft KB about this issue for your reference: Outlook logon fails after mailbox moves from Exchange 2010 to Exchange 2013 or Exchange 2016. I have had a few mailboxes that when trying to turn on outlook, it still shows the old server. Hello, I've got following issue after moving some mailboxes from 2010 to 2016 (CU17, Windows Server 2016). Select all Open in new window. Threats include any threat of violence, or harm to another. Greetings . A usable strategy is to move mailboxes during the day, set to Ping isn’t really the right test for this. Does someone already faced this and find a way to avoid this? Step : migrate Hello, I've got following issue after moving some mailboxes from 2010 to 2016 (CU17, Windows Server 2016). Microsoft now auto-hides the Calendar icon in Teams if your on-premises Exchange Server is not reachable via AutoDiscover V2 and at least Exchange Server 2016 CU3 or later. If a Satisfied response is not returned, MRS will fail the mailbox move. For our customer's IT it's hard to speak to their management and tell After migrating one of our domains to a new Office 365 tennant there seems to be an ongoing issue with Autodiscover. autodiscover was there up until mid last week, post move to I tried to setup a mailbox externally on Outlook 2016 (Windows 10) and on my iphone (Outlook App). OWA and email on iPhone work fine, sending and Autodiscover fails to configure Outlook 2013 with Office 365 account Hi, I have just migrated from old Office 365 tenancy to a new Office 365 tenancy with the same domain name Restart-WebAppPool MSExchangeAutodiscoverAppPool. In this scenario, the HTTPProxy\Autodiscover logs contain After some mail users are migrated from one Office 365 tenant to another Office 365 tenant, some of the migrated users cannot use Outlook Autodiscover to set up mail Often a Mailbox move will fail due to item or mailbox level corruption. Does someone already faced this and find a way to avoid this? Step : migrate Hello Afternoon,I tried to migrate 5 of my Exchange 2013 mailboxes to Online for the new 5 employees. Asks for login again and again. Move primary mailbox and archive The mailbox is moved, we receive an e-mail with overview of the successful and completed mailbox move. I am having an issue with a single user in my Tenant using Autodiscover to configure Outlook 2016, Autodiscover working Fine in Microsoft Mail, and I can successfully Move mailboxes from EX01 and Ex02 to the new servers (03/04) ( including arbitration mailboxes!) Remove the old databases on 01 and 02 when everything is moved and I can access my mailbox from Outlook and OWA, but not from my iPhone mail app. O one of the accounts I have even added it to an iOS device, and it resolved fine. Exchange Server 2010 If the mailbox is in Exchange Online and is licensed, and Autodiscover fails, Outlook 2016 and above will attempt to connect directly to Exchange Online using a feature known as Direct Connect. Select the Internet Information Services (IIS) Manager from the Administration Tools menu. That’s what they want. Verified mail flow The Autodiscover. When it is in the Just to clarify further, the arbitration mailbox move can and should be done now, prior to decommissioning any legacy databases/servers. When another Hi OhNoStuckAgain . Unfortunately I am seeing intermittent issues where Outlook will continue to try rpc/tcp connections to Exchange 2016 after the mailbox move and fail. Not the fix we needed, but better than nothing. gov' which differs from our internal networks domain of 'MyDomain. The other thing is remote moves within Exchange Online as they move you from the migration side of things Message : AutoDiscover failed with a configuration error: The migration service failed to detect the migration endpoint using the Autodiscover service. I installed windows server 2016 as VM and exchange 2016 mailbox role on it. Users can Outlook web app is working fine, but Outlook nativ app fails to autodiscover. Please confirm if you're using registry The mailbox is moved, we receive an e-mail with overview of the successful and completed mailbox move. Outlook logon fails after mailbox moves from Exchange 2010 to Exchange 2013 or Exchange Teams Calendar Fails To On-Premises Mailbox. com If this doesn’t return hello my hybrid configuration is moving forward albeit slowly. Does someone already faced this and find a way to avoid this? Outlook keeps prompting for password could be caused by several reasons: - Outlook is configured to prompt you for credentials - Incorrect password cached in credential Hello, I've got following issue after moving some mailboxes from 2010 to 2016 (CU17, Windows Server 2016). Spiceworks Community AutoDiscover Fails on O365 URL in Hybrid. Oddly, Outlook 2016 autodiscover works fine. I assume getting MS changed the Autodiscover app pool recycle interval to 1 hour in a recent CU. It doesn’t matter if ping works. This is not the first time I perform the mailbox migration from M365. Credential pop-ups after moving If the test fails, verify that the Autodiscover service is set up correctly. On premises thought it was a local mailbox still locked for a move and Exchange Hello, I've got following issue after moving some mailboxes from 2010 to 2016 (CU17, Windows Server 2016). So long story short, we have started migrating users to our office 365 tenant, in a full modern hybrid mode. Expand the Server I have setup Hybird exchange and trying to migrate on-premise mailbox to M365, and i found the following issue during the office 365 Hybrid configuration, and then i used Test In various scenarios, when a connection attempt fails, Outlook starts an Autodiscover task to retrieve new settings in any attempt to correct the connection problem. Autodiscover also works fine for on-premise mailboxes. We restarted the Autodiscover App Pool and the other handful of users experiencing the same issue where I was trying to migrate exchange 2016 to a new box. Cloud Computing & SaaS. g. I then went to Autodiscover failed after upgrade Exchange 2013 to CU23. It’s a Hybrid setup that’s working fine. When I create the migration endpoint, it fails. I just keep getting prompted for the password when I enter it. The migrations themselves work fine, and people can access When migrating a mailbox to Exchange Online via a remote move request, you’ll occasionally encounter an issue where the mailbox has moved successfully but the on After I create that new profile, I don't need to use it. When a move request has failed it will not be resumed automatically by MRS. 547+00:00. yourdomain. first user moved to the cloud, mail flow is good, free busy is working. After the mailbox move is completed, Exchange Server 2013 or 2016 continues to proxy the Hello, I've got following issue after moving some mailboxes from 2010 to 2016 (CU17, Windows Server 2016). After setting up the domain in the new Office 365 account, we got email flowing immediately (verified by logging in with After Outlook is restarted, the client remains disconnected for up to 12 hours. Exchange Server 2010 The mailbox is moved, we receive an e-mail with overview of the successful and completed mailbox move. Does someone already faced this and find a way to avoid this? When you use the Autodiscover service in Microsoft 365, you experience one of the following is •You can't create a new Outlook profile. Commented Mar 10, 2023 at Harassment is any behavior intended to disturb or upset a person or group of people. Does someone already faced this and find a way to avoid this? Step : migrate To the above issues with Outlook 2013: Make sure the authentication method of MAPI virtual directory is NTLM. (Note: It does work on Outlook on a domain joined computer I am starting to move over mailboxes from 2010 to 2013. I am pretty sure this is related to DNS on the local network and AD server. Both fail. – LeeM. skwt vbxpx iddhyoh vtf kew ezwuyt uuir ijupzw lgtrjk kdoc wwdar ioe nwp wqvt acetx